Quick answers to the questions we get asked most often by potential guests
Can we bring our pooch?
Well-trained dogs are welcome at Via Jacques. We do not charge extra for our four legged guests but do ask for a pet addendum to the standard contract.
When is check in and check out?
Check in is at 4:00 PM, check out is at 12:00 noon. Housekeeping is scheduled with this check out time in mind. During some parts of the year, it may be possible to check in earlier if there are no guests right before your stay. Late check-out depends upon my housekeeper’s schedule and the house calendar and if other guests are checking in on the same day, etc.
How close to downtown Palm Springs is Via Jacques?
Via Jacques is about 1 mile to downtown Palm Springs.
We have more than 8 guests. What is your policy for extra guests?
The maximum occupancy at Via Jacques is 8 guests — 6 guests in our three bedrooms, and 2 additional guests on a very comfortable pull-out sofa with memory foam mattress. If your party has over 8 guests, we hope you will consider Via Miraleste instead…
What do you charge for pool heat?
Pool heat is included in the rate for Via Jacques! Nobody wants to jump into a cold pool. We make sure that the pool is heated to 84 degrees (spa is set to 104 degrees) before our guests arrive so that they can get through the front door, into the pool, and into their vacation!
Have additional questions, or ready to book your stay at Via Jacques?
No problem, Via Jacques owner Susie Karlshoej is here to help! Contact Susie at 949.228.6037 or email@example.com